Maintenance & Support
Aligning Customer Network Needs with Budget Protei’s global clients aim to select the maintenance services that best suit their network environment and financial considerations.
Since its founding in 2009, Professional Telecommunication Incorporation (PROTEI) has been a pioneer in the telecommunications industry, delivering innovative solutions on a global scale. Headquartered in Amman, Jordan, PROTEI offers an extensive portfolio that includes Core Network, Roaming, Messaging, Value-Added Services (VAS), Data Charging, and Customer Care solutions.
With a strong presence in the Middle East, Africa, Latin America, Central Asia, and Europe, along with offices in Central Asia and the UAE, PROTEI is dedicated to providing world-class technical support to a diverse global clientele.
To address the evolving needs of over 400 clients worldwide, PROTEI operates development centers in Jordan, Europe, and Central Asia. Our team of 1,800 specialists, with 70% focused on research and development, ensures we deliver scalable, reliable, and adaptable platforms aimed at enhancing customer experience, increasing revenue, and reducing operational costs.
Aligning Customer Network Needs with Budget Protei’s global clients aim to select the maintenance services that best suit their network environment and financial considerations.
Value Added Services commonly known as VAS refers to services facilitating users with capabilities beyond standard voice calls. These services are generally offered by mobile network providers
The world is changing. As the telecommunications and mobile network industry evolves with the digital economy, many legacy telcos systems' operational continuity becomes at risk.
What is the benefits to outsource the RBT Aggregation responsibilities? You can wash your hands off functions that are difficult and time consuming to manage and control while still you realize
PROTEI provides services to over 400 esteemed customers across more than 46 countries, supporting a subscriber base exceeding 300 million subs worldwide.
Intelligence is becoming a core part of the telecom experience. PROTEI is taking another step in telecom innovation with its own AI Engine, bringing intelligent
Nairobi, Kenya | May 19–21, 2026 Professional Telecommunication Incorporation (Protei) is proud to announce its participation in the inaugural AI Everything Kenya x GITEX Kenya
PROTEI is thrilled to announce its 18th participation at the Mobile World Congress (MWC) 2026 in Barcelona, highlighting a remarkable milestone in our evolution as
November 2025 – Cape Town, South Africa PROTEI is pleased to announce its participation in Africa Tech Festival 2025, taking place from 11–13 November 2025
PROTEI to Showcase Innovative Telecom Solutions at GITEX Global 2025 Dubai, UAE – October 13–17, 2025 – Professional Telecommunications Incorporation (PROTEI) is proud to announce
Lagos, Nigeria – September 1–4, 2025 – Professional Telecommunications Incorporation (PROTEI) is pleased to announce its participation in GITEX Nigeria 2025, one of Africa’s premier
Protei, the industry leader in telecom solutions, is proud to announce the latest release of our state-of-the-art CEIR/EIR systems — a comprehensive, flexible platform designed
Protei, the industry leader in telecom solutions, is proud to announce the launch of our latest software release — the NPCDB, one of the most
Protei, the leading telecom solutions provider, is excited to announce the launch of the innovative Comfortable Jump (CJ) Service, designed to enable seamless and hassle-free
We are proud to announce our return to GITEX Africa 2025, Africa’s largest tech and startup event, taking place in Marrakech, Morocco. Following the success
PROTEI, the leading telecom solutions provider, is delighted to announce the successful conclusion of our participation in the CTO Forum Algeria, which took place from
PROTEI is excited to announce our participation at LEAP 2025, the premier tech conference showcasing the latest innovations in the digital and telecom sectors. This
Protei is thrilled to announce its participation in GITEX Global 2024, one of the most influential tech events globally, held from October 14 to 18,
Protei proudly announces its successful participation in GITEX Africa Morocco, held from May 29 to May 31, 2024, in the vibrant city of Marrakech. This
PROTEI, the leading telecom solutions provider in the Middle East and North Africa region, marked a significant milestone making its 17th consecutive appearance at the
Protei, the leading telecom solutions provider, proudly participated as a sponsor at the prestigious GSMA M360 Series in Riyadh. Positioned alongside the region’s tech leaders,
Dubai, 16-20 Oct – PROTEI a leading innovator in Telecom sector, is thrilled to announce its participation in GITEX Technology Week 2023, the largest technology
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of a location-based service (LBS) project in collaboration with Tunisia Telecom, a
PROTEI, the leading telecom solutions provider, is thrilled to announce the successful launch of the Ringback Tone System in collaboration with Sabafon, one of Yemen’s
We are excited to announce that PROTEI will be participating in ICT Maghreb 2025, taking place from March 14th to 16th at the Palais de
In preparation for Eurovision 2023 and other upcoming events like IDOL, Vodafone Iceland has chosen to renew its voting platform. Following the tender process, the
Quoting the Daily Mobile World Congress newspaper: “The company presents to market such 5G Core elements as SCP/SEPP (can be easily integrated with PROTEI Signaling
PROTEI, the leading telecom solutions provider, is thrilled to announce the successful launch of the SMS Interactive System in collaboration with Tunisia Telecom, one of
Protei will be joining an amazing list of more than 2,400 exhibitors at the MWC 2023, February 27 to March 2, 2023, at the Fira
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of the Multimedia Messaging Service Center (MMSC) and Wireless Application Protocol (WAP)
PROTEI is proud to announce its participation in the Africa Tech Festival 2022 – the largest and most influential digital infrastructure event on the African
We are excited to announce our participation in GITEX Global 2022 — one of the world’s largest and most influential technology exhibitions — taking place
PROTEI is thrilled to announce the launch of its cutting-edge Unified Signaling Shield (USS), a Multi-Protocol Signaling Firewall designed to empower Communication Service Providers (CSPs)
Focusing on “The Tech Road and the Gulf: Vision 2030,” this exclusive GSMA event invites policymakers and regulatory authorities to engage with leaders from the
PROTEI, the leading telecom solution provider, is excited to announce the successful launch of the eFAX project for corporate customers in Bahrain, in partnership with
PROTEI, a leading telecom solutions provider, has been selected as the supplier for a new generation of roaming solutions by CMPAK, a prominent Pakistani mobile
Protei concludes its annual participation in the Mobile World Congress the world’s most influential event for the mobile communications industry which took place in Barcelona
We are pleased to announce our participation at MWC Barcelona this year – the place where business gets done and where the hottest technology shapes
GITEX is the ICT business gateway to the Middle East, North Africa and South Asia Region. GITEX identifies the hottest global IT trends and incubates
Protei, the leading telecom solutions provider, is thrilled to announce the successful implementation of our Roaming Bundle solution for Safaricom Kenya. This achievement marks a
MWC Barcelona “live” event will take place from June 28 to July 1, 2021 in Spain. Last year, the event was canceled due to the
PROTEI, the leading telecom solution provider, has been selected to implement a new Ring Back Tone (RBT) system for Telenor Pakistan. Over the years, callers
Powered by PROTEI, a leading provider of telecom solutions, Nuetel has recently launched PROTEI’s Deep Packet Inspection (DPI) platform. The PROTEI DPI is a traffic
In another challenging project in the Middle East, PROTEI has successfully delivered SMSC Service Builder and USSD platforms for Sabafon in Yemen. The PROTEI bulk
In April 2018, PROTEI proudly became an associate member of the GSM Association (GSMA). While full membership is exclusively reserved for mobile operators, our recognition
To enhance its global footprint, PROTEI, a premier telecom solution provider, has successfully implemented and launched its voice platform for a BSS transformation project with
PROTEI, the leading telecom solutions provider, has successfully expanded its international footprint by delivering and deploying its voice platform for a BSS transformation project managed
PROTEI, a leading telecom solution provider, has highlighted the strong demand for its MVNO-targeted solutions by successfully launching a new project in Mexico, part of
PROTEI, a leading telecom solutions provider, has secured a new DPI contract in East Africa with Comores Telecom, a universal operator that offers telecommunication services
PROTEI, the leading telecom solutions provider, has partnered with “Uzbektelecom,” the largest telecommunications service operator in Uzbekistan, to launch a Unified Call Center in Tashkent,
PROTEI, a leading telecom solution provider, has been selected to implement a new Ring Back Tone (RBT) system for A1 Belarus, formerly known as BeST.
PROTEI has successfully implemented an advanced Personal Ring Back Tone (PRBT) service for Umniah, the fastest-growing mobile telecom operator in Jordan. This project allows Umniah
PROTEI, the leading telecom solutions provider, has successfully completed a network modernization project for Kazakhstan’s operator Ducat, a prominent player in the telecom sector. In
PROTEI has successfully completed a comprehensive project to modernize the infrastructure elements of Chinguitel, the leading telecommunications operator in Mauritania. As one of the largest
PROTEI the leading telecom solution provider, and GABS Telecommunications, a systems integrator based in Malaysia, have successfully completed a network modernization contract for Niger Telecom.
Protei, a leading telecom solutions provider, is pleased to announce the successful deployment of an SMS firewall for Life, a prominent digital operator within the
Powered by PROTEI, a leading telecom solutions provider, Korek has recently launched the PROTEI Service Builder Platform (SBP). The PROTEI Service Builder is a comprehensive
In today’s fast-paced world, advanced telecom technologies, smartphones, and social networking platforms have made maintaining privacy increasingly challenging. The trend of posting statuses, blogs, and
Powered by PROTEI, a leading provider of telecom solutions, Orange has recently launched PROTEI’s Location-Based Service, which facilitates the delivery of a variety of value-added
PROTEI has successfully completed a major project in Iraq with the deployment of the PROTEI GLR (Gateway Location Register) platform for the local mobile operator
In another successful endeavor in the Middle East, PROTEI has delivered service platforms to the Palestinian operator Wataniya Mobile. Over the past year, this new
Protei, the leading telecom solutions provider, is proud to announce the successful delivery of a state-of-the-art IP Call Center solution to Sabafon Yemen, enhancing their
PROTEI, the leading telecom solutions provider, is proud to announce the successful implementation of the SMS Center and USSD (Unstructured Supplementary Service Data) solutions for
PROTEI the leading telecom solutions provider, has expanded its presence in the North Africa region by securing a new roaming bundle project for Tunisia Telecom.
PROTEI, the leading telecom solutions provider, is excited to announce the successful implementation of the Calabrio Workforce Management System at Asiacell’s call center in Iraq.
PROTEI, the leading telecom solutions provider, is pleased to announce the successful launch of the Call Completion Suite system for Telekom Macedonia, a prominent telecommunications
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of both the Roaming Welcome SMS and Roaming Tariff Advisor systems in
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of the PROTEI Voicemail and Missed Call Notification project in partnership with
PROTEI, the leading telecom solutions provider, thrilled to announce the successful launch of the PROTEI Voicemail project in collaboration with Batelco, Bahrain’s leading telecommunications provider.
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of an advanced Interactive Voice Response (IVR) system for A1 Macedonia, a
PROTEI, the leading telecom solutions provider, is thrilled to announce the successful deployment of the Service Control Point (SCP) system for Paltel, one of Palestine’s
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of the Welcome SMS and Roaming Tariff Advisor systems for Vodafone Qatar.
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of the Steering of Roaming and Virtual Home Environment (VHE) systems in
PROTEI, the leading telecom solutions provider, is excited to announce the successful launch of a state-of-the-art SMS Center in collaboration with Umniah, one of Jordan’s
PROTEI, the leading telecom solutions provider, is excited to announce the successful deployment of the Ringback Tone System at MTN Yemen, one of the country’s
PROTEI, the leading telecom solutions provider, is thrilled to announce the successful implementation of the Calabrio Workforce Management System at Umniah’s call center. This advanced
As we are constantly growing, we aim to attract and retain a competent and high quality work force that brings a mixture of skills and experience to PROTEI .
We offer our employees the chance for a career with great potential and growth opportunities. If you are interested in becoming part of PROTEI Team and working in a dynamic environment, please submit your CV
