Informing the population about precautions, opening “hot” lines, and utilizing innovative tools for incoming data analysis are crucial in overcoming the pandemic. As a major IT solutions provider, PROTEI recognizes the gravity of the situation and is prepared to assist executive authorities in measures against the virus spread.

PROTEI’s IT solutions are deployed in more than 40 regions, enabling the company to offer its assistance in establishing emergency call centers by reconfiguring existing regional platforms. These contact centers can automatically (IVR) or interactively provide reliable information to citizens, offer advisory services on safety measures and relevant medical issues, and ensure prompt communication with potential patients and those they have contacted. If necessary, the call center can also operate in outbound call generation mode to inform individuals about possible contacts with virus carriers.

PROTEI performs all deployment and maintenance procedures for these solutions on a voluntary and free basis. We believe that every citizen and company can contribute to national well-being and help stop COVID-19. PROTEI’s contribution lies in our knowledge, experience, and ability to quickly adapt innovative technologies to address specific problems. Our team is actively responding to this new challenge and is always ready to work under any conditions. In the 21st century, we must and can apply IT technology wherever possible.