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TECHNICAL SUPPORT ENGINEER POSITION

Technical Requirements:
• Bachelor’s degree in telecommunications Engineering or equivalent.
• Basic knowledge in Linux operating systems.
• Basic knowledge in MySQL and Oracle Databases.

Required personal Qualifications:
• Problem solving ability, creativity to "think-outside-the-box".
• Excellent verbal and written communication skills, ability to communicate information’s in a clear and correct manner to both business and technical audiences.
• Strong relationship building skills, can positively influence on the customers.
• Ability to manage multiple priorities, commitments and projects.
• Self-motivated, directed and passionate about learning new things, team player.
• Ability to act professionally under stress.
• Computer literacy: good Excel, Word, Project & PowerPoint skills.
• Position may be required to work outside of normal business hours including weekends and company holidays to meet customer and/or business needs.

A “plus” qualifications:
• Minimum 2 year of experience in the field.
• Good in Unix/Linux, MySQL and Oracle Databases.
• Good knowledge/experience in Telecom domain and Teleco’s protocol’s (SS7, SMPP, CAP, INAP etc.…).
• Good knowledge/experience troubleshooting networking, TCP/IP, SNMP, NTP, SMTP, DNS and client/server technology.
• Good knowledge in programming languages (Perl/shell/bash scripting).
• Good knowledge/experience working on hardware platforms (HP, Dell servers)
• Good knowledge/experience of SOAP, REST, JSON and/or HTTP API’s.

Benefits:
• Extraordinary unique experience in Telecommunications
• Peaceful and friendly work environment
• First rated Medical insurance
• Bonus [according to employee achievement]

Please send your CV to : HR@Protei.me

PRESALES ENGINEER

General Responsibilities:

• Prepare and deliver customers presentations in PowerPoint
• Prepare and provide product demonstrations both at the customers premises as well as via:
o WebEx
o Conferences
• Assist the Sales team in answering requests for quotations / information, bids, proposals, solution descriptions and statements of work
• Analyze technical needs, requirements and state of customers current infrastructure
• Identify opportunities and assist in the elaboration of technical solutions to meet the client’s requirements
• Conduct client trainings
• Collaborate with our international sales representatives in the elaboration of sales strategies
• Participate in our internal product trainings as well as external trainings to maintain and grow skills and knowledge of our existing and new products.
Your Profile:
• Bachelor degree in Telecommunications or in a closely related field.
• Experience in presales engineering, in selling telecoms systems and solutions is a plus. However, fresh graduates are also encouraged to apply
• Familiarity with cloud or network-based value-added services
• Ability to create architectural diagrams and project plans for telecoms solutions.
• Excellent verbal, written and interpersonal communication skills in English. French are a plus but not mandatory.
• Excellent Microsoft office skills.
• Outstanding presentation preparation and delivery skills.
• Strong organizational and follow-up skills
• Ability to interact effectively with client’s senior business managers and engineers
• Customer-focused with the ability to influence others to achieve results
• Willing to travel internationally.
• A positive individual with drive, ambition and the proactive hands-on ability to make things happen and solve problems creatively
• Problem solving ability, creativity to "think-outside-the-box".
• Ability to manage multiple priorities, commitments and projects.
• Self-motivated, directed and passionate about learning new things, team player.
• Ability to act professionally under stress.
• Position may be required to work outside of normal business hours including weekends and company holidays to meet customer and/or business needs.
A “plus” qualifications:
• Minimum 1 year of experience in the field.
• Should have a strong understanding of telecoms networks (TDM, NGN, IMS, SS7, VoLTE, SIP, SIGTRAN)
Benefits:
• Extraordinary unique experience in Telecommunications
• Peaceful and friendly work environment
• First rated Medical insurance
• Bonus [according to employee achievement]

Please send your CV to : HR@Protei.me

ADMINISTRATIVE ASSISTANT

Administrative Assistant Responsibilities:
• Handle administrative requests and queries from senior managers
• Organizing and scheduling appointments with admin software
• Planning meetings and taking detailed minutes
Job brief
We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.
Responsibilities
• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Distribute correspondence, memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Please send your CV to : HR@Protei.me

  • Phone: +962-6-560 7833
    Fax: +962-6- 562 0807
    Email: info@Protei.me
  • Mailing Address:
    Protei MENA Branch
    Al-Otoum Commercial Complex 
    Suite No. 205
    Wasfi Al-Tal St. No. 98
    P.O. Box 961741 Amman 11196 Jordan
    Office Hours: Sunday through Thursday, 9:00 a.m - 5:00 p.m

About Protei MENA

The Jordan based Protei MENA branch, was founded in 2009 to better support Protei’s MENA Region clients
Protei MENA is the base of Protei’s high caliber and well trained Arabic speaking professionals.
Protei MENA Delivered 70+ New/Replacement projects in several MENA operators within the last seven years.


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